330-975-4222 | Fax: 330-975-4267

ship@revolutiontrucking.com

330-975-4222 Fax: 330-975-4267 ship@revolutiontrucking.com

Overview

Who We Are

Revolution is the premier logistics and transportation provider for North American shippers. We offer a complete portfolio of freight solutions, including truckload, less-than-truckload, and parcel. With more than 100 years of combined supply-chain, logistics, and transportation experience, Revolution provides clients creative solutions, competitive rates, and world-class customer service. Headquartered outside of Cleveland, OH we manage our own fleet of trucks and offer brokered solutions throughout the US, Canada, and Mexico.

The Principals of Revolution have serviced over 80% of the Fortune 500 corporations and handled millions of high-valued, time-sensitive shipments. In short, we know what works and we understand how customers and carriers want to be treated. Yes, we aim to start a revolution! Our over-arching goal is to provide our customers with the best possible price to meet their time and budget constraints. Our employees and business partners have been prepared to exceed all service commitments.

Call us today and find out how Revolution outperforms the rest.

Our Core Values

DOING THE RIGHT THING.

We never compromise our values to make a few extra bucks. Whether it’s safety procedures, best practices, or legal guidelines, Revolution and its employees always choose to do the right thing, so that we NEVER lose your trust. We are invested in your success!

PROVIDING THE BEST VALUE

Although we are always competitive, we are not always the cheapest. Instead, we take pride in providing our customers with the best value. What does this mean? Our set of standards are carefully maintained to ensure our quality of service is never in question. We give you time and cost options, so you can select the best solution for you at that point in time.

TRANSPARENCY & INTEGRITY

You can always rely on Revolution employees to be open, honest, and honor any promises. One way we accomplish this is to assign you a single point of contact, so as to ensure nothing gets lost or confused during the process. Another method is to assign you one of our executives, so if we are not meeting expectations, you know exactly where to go for a resolution. We understand the first time we go back on this promise will be the last time you offer us your critical freight.

Our 7-point customer service commitment

Nothing is more important to the employees at Revolution than outstanding customer service. We employ numerous metrics to ensure we are delivering on our brand promise, including Net Promoter Score. To really drive home the importance of customer service we developed a 7-Point commitment checklist that all employees adhere to every day.

  1. Customer – our customer is our #1 priority as they pay our salary.
  2. Trust – you can rely on us to manage your critical freight
  3. Commitment – we do what we say we do
  4. Ownership – a single point of contact, from start to finish
  5. Teamwork – get the right people, at the right time
  6. Speed – time is money and we operate on your deadlines
  7. Follow-up – commitment to getting back to you in minutes, not hours.